How To Return Unused Cologuard Kit?

How to Return an Unused Cologuard Kit

Cologuard is a popular at-home colon cancer screening test. It’s easy to use and convenient, but what if you change your mind and decide not to use the kit? Or what if you receive the kit and it’s damaged?

Don’t worry, you can return an unused Cologuard kit for a full refund. Here’s how:

1. Contact Cologuard customer service. You can call them at 1-855-466-6156 or email them at [email protected]
2. Provide your name, address, and the order number associated with your kit.
3. Explain why you’re returning the kit.
4. Cologuard will send you a return shipping label.
5. Pack the kit up and mail it back to Cologuard.

You’ll receive a full refund within 30 days of Cologuard receiving your kit.

Step Instructions Image
1 Remove the Cologuard kit from the shipping box.
2 Place the kit in the included return envelope.
3 Print the return label and affix it to the envelope.
4 Drop the envelope in the nearest mailbox.

What is Cologuard?

Cologuard is a colorectal cancer screening test that can be used to detect precancerous polyps and early-stage colorectal cancer. It is a stool-based test that is performed at home. The test involves collecting a stool sample and sending it to a laboratory for analysis. The results of the test are usually available within 10 days.

Cologuard is approved by the U.S. Food and Drug Administration (FDA) for use in people aged 50 and older who are at average risk of developing colorectal cancer. The test is not recommended for people who have a family history of colorectal cancer or who have other risk factors for the disease.

What are the steps for returning an unused Cologuard kit?

If you have an unused Cologuard kit, you can return it to the company for a full refund. The following are the steps for returning an unused Cologuard kit:

1. Contact Cologuard customer service. You can contact Cologuard customer service by phone at 1-800-422-4453 or by email at [email protected].
2. Provide your Cologuard kit number. When you contact Cologuard customer service, you will need to provide your Cologuard kit number. This number is located on the outside of the kit.
3. Request a refund. Once you have provided your Cologuard kit number, you can request a refund. Cologuard will process your refund and send you a check within 10 business days.

Important: You must return your Cologuard kit within 30 days of the purchase date in order to receive a refund.

Cologuard is a safe and effective way to screen for colorectal cancer. If you are at average risk of developing colorectal cancer, you may want to consider getting a Cologuard test. If you have an unused Cologuard kit, you can return it to the company for a full refund.

Here are some additional resources that you may find helpful:

  • [Cologuard website](https://www.cologuard.com/)
  • [Cologuard patient information](https://www.cologuard.com/pdf/cologuard-patient-information.pdf)
  • [Cologuard FAQs](https://www.cologuard.com/faqs/)

How To Return Unused Cologuard Kit?

Cologuard is a colorectal cancer screening test that is designed to be used at home. The test kit includes a collection kit and a shipping kit. The collection kit contains a stool sample collection device and instructions for how to collect the sample. The shipping kit contains a pre-addressed shipping label and a return mailer.

Once you have collected your stool sample, you can follow the instructions on the collection kit to package it and ship it back to Cologuard. The test results will be sent to you within 10-14 days.

If you decide not to use the Cologuard kit, you can return it for a full refund. To do this, you will need to contact Cologuard customer service and provide them with the kit number and the reason for the return.

What are the reasons for returning an unused Cologuard kit?

There are a few reasons why you might want to return an unused Cologuard kit. These include:

  • You are no longer interested in getting a colorectal cancer screening.
  • You are unable to collect a stool sample.
  • You are concerned about the cost of the test.
  • You are concerned about the privacy of the test results.

If you are considering returning an unused Cologuard kit, you should speak to your doctor to discuss your options.

What are the consequences of not returning an unused Cologuard kit?

If you do not return an unused Cologuard kit, you will not receive your test results. This means that you will not be able to know if you have colorectal cancer or not.

It is important to note that colorectal cancer is the second leading cause of cancer death in the United States. Early detection and treatment of colorectal cancer can significantly improve your chances of survival.

If you are concerned about the cost of the Cologuard test, you may be eligible for financial assistance. You can contact Cologuard customer service to learn more about your options.

You can also learn more about colorectal cancer screening and prevention from the following resources:

  • The American Cancer Society: https://www.cancer.org/cancer/colon-rectal-cancer/prevention-and-early-detection/screening-tests.html
  • The National Cancer Institute: https://www.cancer.gov/about-cancer/screening/colorectal-cancer-screening
  • The Centers for Disease Control and Prevention: https://www.cdc.gov/cancer/colorectal/index.htm

    How do I return an unused Cologuard kit?

1. Call Cologuard customer service at 1-855-466-6777. A customer service representative will help you create a return label and provide you with a shipping address.
2. Pack the unused Cologuard kit in the original shipping box. Make sure to include the return label and any other paperwork that was included with the kit.
3. Drop off the kit at a nearby FedEx or UPS store. You can also mail the kit back to Cologuard using the provided shipping label.

What happens if I return an unused Cologuard kit?

Once Cologuard receives your return, you will receive a full refund for the kit. You will also be sent a new kit to complete your screening.

How long do I have to return my Cologuard kit?

You have 30 days from the date of purchase to return your Cologuard kit.

What if I lose my Cologuard kit?

If you lose your Cologuard kit, you can call Cologuard customer service at 1-855-466-6777 to order a replacement kit.

Can I return my Cologuard kit if I’ve already used it?

No, you cannot return a Cologuard kit that has already been used.

What if I have other questions about returning my Cologuard kit?

You can call Cologuard customer service at 1-855-466-6777 for assistance.

In this comprehensive guide, we have discussed how to return an unused Cologuard kit. We have provided a step-by-step guide on how to complete the return process, as well as the necessary contact information for Cologuard customer service. We have also highlighted the importance of returning unused kits, as this helps to ensure that the test is accurate and reliable for other patients.

We hope that this guide has been helpful and that you are now able to return your unused Cologuard kit with ease. If you have any further questions, please do not hesitate to contact Cologuard customer service.

Here are some key takeaways from this guide:

  • It is important to return unused Cologuard kits in order to ensure that the test is accurate and reliable for other patients.
  • The return process is simple and can be completed by following the steps outlined in this guide.
  • Cologuard customer service is available to answer any questions you may have about the return process.

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